Piers Chandler – Piers started out in the F&B industry in 1993 and has worked in restaurants, hotels, numerous airlines and multi chain branded restaurants. He has also owned a number of restaurants during his career. It was his first foray into aviation with Cathay Pacific that he developed a love for production style kitchens where demand planning, materials planning and production planning are key factors in ensuring smooth operations. He then went on to work at Emirates, Etihad, Wine Connection (Thailand) and the Golden Gate Group in Vietnam. In each of these roles he was involved very closely in facility design, SOP’s and the introduction of HACCP principals on top of his task of managing day to day production operations.